Mike Forrester, Vice President of Marketing & Development, Toronto Symphony Orchestra:
"It has been my pleasure to work with Focus Communications over the past year. Originally brought in to advise the TSO regarding setting up a Chinese marketing program, it quickly became apparent that Loretta Lam and her team were the perfect ongoing solution for us, as marketing and public relations consultants on our fledgling project, and, in some instances, almost as an agency-of-record, for translation and creation of materials, media purchasing, and other standard agency functions. I cannot speak highly enough of the attention to detail, ability to work within budget, marketing and PR capabilities, proactivity regarding sourcing and servicing appropriate strategic partners, and consistency of all Focus personnel in taking things to the next level. The proof is in the pudding: I've extended the TSO's contract with Focus for a further three years, and I expect the next contract will be for an even longer period of time. Please do not tell any other arts organizations about Loretta's company."

TD Bank Financial Group:
"Focus Communications Inc. has been the Chinese PR Agency for TD Bank Financial Group (formerly for Canada Trust before the merger) for almost 10 years in Chinese public relations, media relations, writing and translation of news releases. We are very satisfied with the service quality and efficiency provided. Starting from March 2003, Focus also provides excellent Chinese proofing service to TDFBG Marketing on collateral and advertisements. Their recommendations are very sound and in several incidents, even better than the original translation. In addition, they are well aware of the need to ensure that the language is well understood by Cantonese and Mandarin speakers."
Client since 1994

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Henry Wu, President, The Metropolitan Hotels, Senses Bakery & Restaurant, and SoHo Hotel:
"Loretta and her team has been working with The Hotels since 1994. Besides being a public relations consultant for Lai Wah Heen in the Chinese market, Loretta and her team also helped Metropolitan Hotels in mainstream and Chinese media when it first started its operation. Focus really does serve as a bridge between the mainstream and Chinese market and has been very successful in it. Focus also assists us in building media and community relations through participating in various events. We look forward to an on-going relationship with Focus."
Client since 1994

Dr Brian Leonard, M.D., President, Board of Directors, ORBIS Canada:
"We are deeply grateful to Loretta for bringing ORBIS into focus among Chinese Canadians. She has been a genuine pioneer to connect us to the Chinese community to start the ORBIS Canada Chinese Advisory Council in 2005. We feel fortunate to have Loretta's professional work which leads to huge achievements in publicity and her proven capability to recruit leaders of the Chinese community to join the Council resulting in remarkable donations for ORBIS. With different projects such as the 'Strengthening Eye Care in Rural China', the Council has surpassed our annual fundraising goals. We eagerly look forward to working with Loretta and her team at Focus Communications in the coming years."

Nicola Law, Associate Director, Bell Canada.:
"Focus Communications provides a high level of strategic counsel and professional services for us. Working closely with our corporate public relations department and advertising agency, Focus gives us insights on how to penetrate effectively in the Chinese market through events, community and media relations."

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Paul Grimes, senior vice-president of Industrial Alliance Insurance & Financial Services Inc., title sponsor of KiteFest:
"It has been our distinct pleasure and privilege to have been associated with KiteFest for the past 10 years. We want everyone to get into the spirit of KiteFest. As an insurance company we have always had a keen interest in family-oriented activities. KiteFest is an excellent example of a charitable event that attracts people of all ages and walks of life."

Casey Witkowicz, President & CEO of RYCOM Inc. :
"Since our inception in 1997, Focus Communications offers us a cost-effective consulting in all areas of public relations. The agency works closely with us as part of our marketing communications team. Loretta has an in-depth understanding of the high-tech business and helps RYCOM to develop effective solutions. By working with Focus in areas such as media relations, business-to-business communications and trade shows, RYCOM is able to establish awareness as an up and coming player in the networking and communications industry."

Steven Levy, President of The Canadian Craft Show Ltd. and The Interior Design Show:
"Focus Communications have represented us between 1997 and 2002. During this time Loretta and her team assisted our public relations and marketing campaign in the Asian market. We believe their efforts have resulted in many positive benefits to our shows - both The One of a Kind Canadian Craft Show and The Interior Design Show. She and her team are expert at what they do and they do it with professionalism and with a human touch. We look forward to an on-going relationship with Focus Communications."

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